![]() ![]() ![]() Some updates were made to this article in December 2020. This article is not about problems setting up calls in the first place, nor about calls that have poor quality audio, no audio or 1-way audio (the latter are more likely to be explained in my other articles about SIP and NAT which can be found here). At the end are some pointers to the solutions for these problems. In this article I will identify the most common reasons why a VoIP call might suddenly drop mid-way through an established call and explain how you can diagnose the cause. Not least is the annoying tendency for some calls to drop mid-way through your conversation for no obvious reason. VoIP based phone systems bring many benefits, but they also bring some problems. ![]()
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